Our Leadership

Dee Thibodeau
Dee Thibodeau
Chief Executive Officer

Dee Thibodeau is CEO and co-founder of Charter Solutions, Inc. Before forming Charter Solutions, Thibodeau was President of EDI Solutions, an international Electronic Commerce company. Thibodeau also founded and formed Charter Investments. Prior to the founding of Charter Investments, Thibodeau served as President of Arco Transcription, Inc. a national company specializing in providing medical transcription to the medical field. In 1987, Thibodeau founded and served as Managing Partner of Milestone Investments Inc., a firm which specialized in fund raising and acquisitions of real estate, service companies and hotels. Thibodeau was also President and CEO of Microworx. Ms. Thibodeau holds a Bachelor of Science degree from Mankato State University. She has been President of the National Association of Women Business Owners, Chair of the Minnesota High Tech Association and founder and President of the Twin Cities EDI Business Forum and also currently Chairs Marketing for the NACD. She is a founder of the National Women on Boards events, Chair of HCMC Health Services Plan Advisory Committee, founding member of Minnesota Women Corporate Directors and a member of the Women Business Leaders of the US HealthCare Industry Foundation.

Don Nutzmann
Don Nutzmann
President

Don Nutzmann is Charter Solutions’ President. In this role, Don is responsible for the leadership of the practice areas and vertical market segments, definition and delivery of Charter Solutions service offerings in those areas, assisting with the crafting of customer solutions, and management of the consulting staff. Don brings to Charter Solutions a broad and successful background in the leadership and management of growing companies. His leadership skills are augmented by his broad industry and technology expertise, his focus on delivering quality business and technology solutions that provide real value to clients, and a strong business acumen.

Before joining Charter Solutions in 2003, Don served in several executive positions including COO & Vice President of Technology Services for a local consulting firm, Vice President of Engineering for a semiconductor inspection company, and Vice President/General Manager for the Advanced Technology Division of Secure Computing. Don began his career at Honeywell/Alliant Techsystems where he held a variety of leadership and engineering positions.

Michael Krouze
Michael Krouze
Chief Technology Officer & VP of Analytics

Michael Krouze is Charter Solutions’ Chief Technology Officer and Vice President of Analytics. Michael brings to Charter Solutions a broad and deep knowledge of the Information Technology arena from both a technology and business perspective. He is an innovative thinker adept at planning and initiating change, a superb strategist with a solid combination of business and technical acumen, and a hands-on leader skilled in balancing user requirements, corporate objectives, and technology capabilities. Michael has a proven track record in the definition and leadership of IT initiatives for organizations ranging from Fortune 500 to start-ups and non-profits.

Michael holds a B.S. in Computer Science from St. Cloud State University and has completed coursework at the University of Minnesota Carlson School of Management focusing on strategic management. He is a founder and active board member of the International Association of Software Architects; a national speaker on topics such as business architecture, business rules/workflow, and enterprise architectures; and has taught classes on software development and business rules.

Mark Baumbach
Chief Operating Officer

Mark Baumbach is Charter Solutions Chief Operating Officer.  Mark is a results-driven technology advisor who has dedicated his career to helping businesses accelerate growth and achieve a lasting competitive edge. He’s had marked success with companies experiencing radical change and/or tremendous growth.

Prior to joining Charter Solutions, Baumbach spent several years as a hands-on business and technology consultant where he served in roles such as interim CIO, CTO and COO, performed management consulting and advisory services including developing a mobile strategy for a large electric utility, coaching and mentoring new CIOs, leading technology due diligence activities, and coaching organizations on agile development.

In his career, Baumbach served in executive and management roles with The Dolan Company, Westwood Professional Services, Deloitte Consulting, BORN Information Services, US Bank, and Honeywell.

Mark holds an MBA from Northern Arizona University and a BA in geology from Winona State University.

Michael O'Keefe
Chief Revenue Officer

Mike O’Keefe is Charter Solutions’ Chief Revenue Officer, leading all Sales and Business Development activity.  Mike brings to Charter over 30 years of experience in the technology industry leading and expanding growing companies.

Before joining Charter, Mike spent 5-years as a Senior Partner at Aeritae Consulting Group where he was responsible for the company’s P&L as well as leading the Sales & Marketing teams, regional expansion, and product offering mix. Prior to joining Aeritae, Mike was Executive Director for 5-years at Cisco Systems, helping to transform Cisco global sales organization and leading the company’s Financial Services Sector for Canada, US and Latin America. Lastly, for nearly 20-years Mike was a senior leader at American Express and Ameriprise Financial. He held senior positions in Marketing, Sales and IT including VP International Financial Planning, VP Advisor Business Operations, and VP Brokerage Services.

Mike has a Bachelor degree from Illinois State University and holds a Cyber Security Law Certificate from Hamlin Mitchell School of Law.  He also served as vice chair on the board of Pillsbury United Communities.