About us
Early on, Dee Thibodeau was given a great gift from her father. That gift had no limits... she could do anything or be anything she wanted. Later, her brother-in-law became her mentor and that sparked her leadership and entrepreneurial spirit. Before starting Charter Solutions, Dee held numerous CEO positions in software, training, and EDI companies where she was able to expand them to the point of profitability and in some cases sale.
In 1997, however, Dee felt it was her time to soar. She wanted to start a consulting company that would be built on trust and innovation. One that would create long-lasting partnerships and relationships with clients. And once Dee decides to do something, she moves fast. In two short months she was up and running with a little consulting company that had big growth goals, She called that company Charter Solutions.
Early on, Dee Thibodeau was given a great gift from her father. That gift had no limits... she could do anything or be anything she wanted. Later, her brother-in-law became her mentor and that sparked her leadership and entrepreneurial spirit. Before starting Charter Solutions, Dee held numerous CEO positions in software, training, and EDI companies where she was able to expand them to the point of profitability and in some cases sale.
In 1997, however, Dee felt it was her time to soar. She wanted to start a consulting company that would be built on trust and innovation. One that would create long-lasting partnerships and relationships with clients. And once Dee decides to do something, she moves fast. In two short months she was up and running with a little consulting company that had big growth goals, She called that company Charter Solutions.
Since our beginning, business and the market have changed, and Charter has also evolved from traditional legacy application development consulting service to a suite of capabilities that includes product strategy and management, modern data architecture, and advanced analytics techniques. All of this accomplished with an elite group of highly skilled, real-time data experts who are surrounded by experienced, seasoned, and successful business leaders.
Fast forward nearly 25 years, and Charter Solutions still maintains its roots in Minnesota, but we now have employees and clients in all 50 states and Canada. We are an award winning firm that is a driving force for real-time data analytics, IT solutions, and talent acquisition for blue chip brands and fast-track innovators. From large transformations to small advisory or development projects, our team is known for developing elegant solutions for tough business problems, and for providing unmatched end-to-end support.
Throughout the years, one thing has not changed, and that is the foundational values that guide everything we do at Charter Solutions. Innovation, Integrity, Imagination, and Trust remain at the heart of our work and our relationships with valued partners.
Since our beginning, business and the market have changed, and Charter has also evolved from traditional legacy application development consulting service to a suite of capabilities that includes product strategy and management, modern data architecture, and advanced analytics techniques. All of this accomplished with an elite group of highly skilled, real-time data experts who are surrounded by experienced, seasoned, and successful business leaders.
Fast forward nearly 25 years, and Charter Solutions still maintains its roots in Minnesota, but we now have employees and clients in all 50 states and Canada. We are an award winning firm that is a driving force for real-time data analytics, IT solutions, and talent acquisition for blue chip brands and fast-track innovators. From large transformations to small advisory or development projects, our team is known for developing elegant solutions for tough business problems, and for providing unmatched end-to-end support.
Throughout the years, one thing has not changed, and that is the foundational values that guide everything we do at Charter Solutions. Innovation, Integrity, Imagination, and Trust remain at the heart of our work and our relationships with valued partners.
In today's fast-paced world, keeping up with technological change is not just a choice; it's a necessity. As technology evolves at an unprecedented rate, it transforms industries, economies, and even our daily lives. Those who embrace and adapt to these changes find themselves at the forefront of innovation and opportunity. Continuous learning and adaptation have become essential skills in navigating this ever-shifting landscape. At Charter, we use a lot of Re words: Reskill, Retool, Rethink, Reinvest, Renew, Reimagine... all of this is done so that we can help you do the heavy lifting and Refresh your business as we move forward into an increasingly digital age.
Our mission
Our Mission is to offer forward thinking solutions to our clients by leveraging data to inspire innovation and drive business value.
Our values
Leadership team
Our elite team of experts at Charter Solutions is known for being the best. We use our vast knowledge and experience in real-time data analytics to ensure that your business does more than keep up with the competition. With the power of Charter Solutions on your side, your team can go farther and faster.
Dee Thibodeau
Chief Executive Officer
Relationships have always been important to me, and when I started Charter Solutions, I knew that everything we did had to be centered around building long-lasting partnerships and relationships. That is central to our client relationships and our workplace culture. At Charter, we are more than coworkers. We are family. We are partners in the success of our clients and our company.
Superpower: Networking and relationship building.
Fun fact: I have traveled to all seven continents but Antarctica is my favorite.
Don Nutzmann
President
I joined Charter Solutions because I believed in the owners' desire to make a difference in the community through the application of technology and best-in-class service delivery. Over the years, we have assembled a highly talented team that really cares about each other, about finding the right solution for each client, and about succeeding together.
Superpower: Listening and remembering everything.
Fun fact: I have a broad range of outside interests and really enjoy building things with wood. I grew up as a general contractor and am a pretty darn good finish carpenter, cabinet maker, and wood turner.
Carol Kraft
Chief Sales & Product Officer
Title
I have the Charter Solutions “trifecta” because I have worked with Charter from three different aspects. As a client, we worked together on a critical customer-facing technology path for the company that I worked for. As I retired from that company, I looked at other opportunities and chose to work with Charter as a consultant in the healthcare industry. One thing led to another and through the persuasiveness of the Charter CEO and President, I joined Charter as a full-time contributor. A position that I am thoroughly enjoying.
Superpower: Creating FUN and surrounding myself with smart people.
Fun Fact: I have sung on many stages across the country and have won many talent contests.
Darrin LaPoint
Chief Technology Officer
I joined Charter Solutions on the recommendation of a personal friend and have stayed because the team has become family to me. In fact, I'm actually a "recycle," in that this is my second time as a Charter employee. I like it so much, I couldn't stay away. Charter provides so many good opportunities to apply my skills and to make a meaningful difference for clients.
Superpower: Big picture thinking and coaching.
Fun fact: Outside of work, I'm a daredevil. I ride motorcycles, ATVs, and speed boats.
Joe Vitullo
Principal Healthcare Consultant
Peer and leadership trust and transparency are important to me, and Charter Solutions has both of these in spades. The Charter culture has always been strong, but the pandemic actually enhanced all of Charter's good qualities and drove overall improvements. Every person on the team contributes to the success of the organization, and that's why I choose to call Charter Solutions home.
Superpower: Unwavering sense of self, in any situation.
Fun fact: Delivery leader by day, musical entertainer and performer by night.
Title
Michael Krouze
Chief Innovation Officer
I joined Charter Solutions on the recommendation of a friend and former co-worker and have enjoyed the variety of challenges and opportunities that we see in our work with clients. Charter allows me to stretch both my analytical and technical skills, while providing opportunities for collaborative problem solving with an exceptionally talented team.
Your super power: Finding where the "data elephant" is hiding in the room. That hidden data can be competitive advantage.
Fun fact: I'm an avid sailor -- I've sailed Lake Superior (Apostle Islands), Lake Pepin, the Gulf Coast of Florida, St. Martin, BVIs, Guadalupe, the Bahamas, Mayreau, Fiji, and French Polynesia. I also read 1 to 2 books per week.
Erin Reader
Director of Talent Sourcing
Charter Solutions has a great reputation and they truly value employees and know how to treat them right. The problems we solve are complex and challenging, which requires collaboration. Because Charter is a relatively flat organization, we have the unique ability to move quickly and work together to meet the goals and needs of clients. I thrive on making connections with others and fostering relationships. There is no better feeling than connecting with a candidate, getting to know them and their goals, and then helping them land the role they've been dreaming about.
Superpower: Relationship building.
Fun fact: I love baking, cooking, and art.
George Wilson
Director of Technical Implementations
I was a consultant at Charter Solutions for about 18 months before joining full-time. When asked to join the company on a permanent basis, I thought about the high integrity of the people that worked at Charter and the professionalism they showed on every engagement. Those qualities are equally as important to me, so it has been a good fit.
Superpower: I like to take complex problems and turn them into simple solutions.
Fun fact: I have canoed the Arctic and Northern Canada. One of my favorite canoeing adventures was with Beluga whales.
Vincent Petruzzi
Director of Strategic Consulting
I really enjoy being part of an organization that creates a culture of learning and growth and looks at you as an individual and values you for your contributions. Charter Solutions culture fits me perfectly because they have created a culture that is unique and inclusive. It is why I joined the company and what makes it a great place to work.
Superpower: Figuring out problems.
Fun fact: I like to fly airplanes.
Brandon Hughes
Director of Project Guidance
I joined Charter because I love surrounding myself with passionate and inspiring people. Charter fosters a community of personal and professional growth, and I wanted to be part of an organization that puts as much effort into my future as I do.
Superpower: I am really good at reading people and understanding what makes people tick. This helps me to get a better sense of what drives people and how they approach work.
Fun fact: I survived an earthquake while on the island of Guam that was an 8.1 on the Richter scale and lasted 57 seconds; this also occurred on my birthday.
Meet Our Account Executives
Our team of experts includes seasoned sales executives and a sales engineer/solutions architect that work seamlessly with you. Extensive cross-industry experience allows Charter Solutions to quickly assess your needs and deliver on planned approach. Contact any of our executives to start a conversation.
Megan Grace
Director, Sales
I joined the Charter Solutions’ Team in March of 2019. Charter is a great fit for me, because I thrive in environments where I am able to challenge myself. Here at Charter, no two clients are the same – the thrill of finding the right solution to ensure their success is what motivates me to exceed expectations.
Superpower: Listening
Fun fact: I am a Foosball champion
Taunya Clarke
Sales/Account Coordinator
I love spending time with my family and friends, whether it is traveling, outdoor activities, playing games, watching movies, or just sitting by a fire talking. Some of my favorite memories have been camping, fishing or snowmobiling with my family, and friends. It is never a waste of time to be with the people that you love. One of the big reasons why I chose to work at Charter was because it reminded me of a family. I am very excited to be a part of the team as we help other companies realize their own potential.
Superpower: Good listener and pays attention to details.
Fun fact: I had a retired racehorse, name Amy, when I was a teenager.
Meet Our Recruiting Team
Erin Reader
Director of Talent Sourcing
Charter Solutions has a great reputation and they truly value employees and know how to treat them right. The problems we solve are complex and challenging, which requires collaboration. Because Charter is a relatively flat organization, we have the unique ability to move quickly and work together to meet the goals and needs of clients. I thrive on making connections with others and fostering relationships. There is no better feeling than connecting with a candidate, getting to know them and their goals, and then helping them land the role they've been dreaming about.
Superpower: Relationship building.
Fun fact: I love baking, cooking, and art.
Katie Kohner
Senior Technical Recruiter
The people are the top reason I joined Charter and continue to stay. The energy and drive to help/see each other succeed really creates a great collaborative work environment that makes the time fly. It’s already been 2 years and I am so excited to see where our teams success goes together in the future.
Superpower: Creator of Bright Futures
Fun fact: I have met Dave Chappelle on three separate occasions.