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Charter Solutions promotes Darrin LaPoint to Chief Technology Officer

Charter Solutions promotes Darrin LaPoint to Chief Technology Officer, kicking off new year with heightened focus on data analytics and innovation to accelerate business outcomes

LaPoint replaces Michael Krouze, who will transition to Chief Innovation Officer for Charter Solutions

Plymouth, MN (January 17, 2023)Charter Solutions, a leader in business and technology consulting services, announced today that Darrin LaPoint has been promoted to the role of Chief Technology Officer. LaPoint replaces Michael Krouze, who will transition to Chief Innovation Officer for the company.

“Our deep bench of expertise allows us to kick off the year with these exciting changes and to further demonstrate our commitment to using data analytics to drive business innovation,” said Dee Thibodeau, founder and CEO of Charter Solutions.

Since its founding in 1997, the team at Charter Solutions has delivered business and IT consulting services and expertise to organizations in all 50 states and across numerous industries, such as healthcare, finance, public sector, education, and manufacturing. Digital data transformation, cloud migration and cloud management are just a few of the capabilities in which Charter Solutions excels.

“The key to innovation is understanding the wants, needs, and current experience of your customers or end users, then using that information to improve their experience or to open up new revenue streams,” said LaPoint. “I am excited for the opportunities that this new structure will provide for Charter Solutions and our clients.”

LaPoint is well versed in a myriad of technologies and business applications, from enterprise-class ERP, WMS, and CRM platforms, commercial off-the-shelf integrations, custom development initiatives, business process platforms and rules engines. In his previous role at Charter Solutions, LaPoint worked with leading organizations in education, the restaurant industry, retail, manufacturing, healthcare (payer and provider), travel, food manufacturing, and telecommunications. He also served as an adjunct professor of graduate studies for Strategic IT and for Enterprise Architecture and Development at the University of St Thomas in St. Paul, MN.

Krouze joined Charter Solutions in August of 2007 and most recently served as Chief Technology Officer. In addition to holding AWS certifications at the Associate and Professional levels, Krouze recently achieved an AWS Ambassador designation, which is awarded to individuals who possess technical expertise in various domains and who actively share that knowledge through blogs, white papers, presentations, and open-source projects. Krouze is one of only 48 people in the United States to achieve this designation. In his new role as Chief Innovation Officer for Charter Solutions, Krouze will work with clients to accelerate their business outcomes, in addition to identifying and pursuring emerging technology and industry trends for Charter and its clients.

To learn more about Charter Solutions or to connect with Darrin or Michael, visit or follow Charter on LinkedIn.


Media contact: Barbara Tabor, APR / / 651.230.9192

About Charter Solutions
Charter Solutions is a woman-owned, Minnesota-based consulting firm that delivers leading-edge business consulting, real-time data analytics, and IT solutions to clients across the United States and Canada. In addition to consulting services, Charter provides part-time, full-time, and permanent staff augmentation support. Visit and follow Charter Solutions on LinkedInFacebookTwitter, and YouTube.

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